Frequently Asked Questions
Everything you need to know about your Mestiza Filipina experience.
What is the standard shipping time for orders?
Domestic orders within the Philippines typically arrive within 3-5 business days, while international shipping can take 7-14 business days depending on the destination and customs processing.
How do I ensure I choose the correct size?
We provide a detailed size guide on each product page. Since many of our traditional garments have structured silhouettes like the butterfly sleeve, we recommend measuring your bust and shoulders accurately before purchasing.
Do you offer returns or exchanges?
Yes, we accept returns and exchanges within 15 days of delivery, provided the items are unworn, have all original tags attached, and are in their original packaging.
Are your products handmade?
Many of our pieces feature intricate embroidery and hand-woven fabrics sourced from local artisanal communities across the Philippines to ensure authentic craftsmanship.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and popular local options such as GCash and Maya.
How should I care for my Mestiza Filipina garments?
To preserve the delicate embroidery and traditional fabrics like Piña or Jusi, we strictly recommend professional dry cleaning or gentle hand washing in cold water.